Delivery details
1. Please provide us your phone number on payment to facilitate our shipping, thanks!
2. If the item wrote down fast shipping, it will be sent out via DHL or other fast express. It takes 3~7 working days on the way. Please get the parcel within 10 days after the parcel arrive your location, otherwise DHL express will destroy the parcel. The responsibility is on buyers'.
If the item is on Standrad shipping way, it will be shipped by CHINA POST AIRMAIL, it will take 15-30 days for delivery. IF you need faster shipment , please contact us for details.
3. Please note that delays caused by carriers we cannot be held responsible for. Shipping time is only estimated and not guaranteed.
4. We ship to worldwide, but it may take a period of time, please wait for it patiently.
5.We can not ship items to some other Remote areas. Thanks .
6.Items can be combined into one invoice but the total shipping fee will be the sum of each item's shipping & handling charge.
7.If your item is returned to us for the reason of your side (Customs or Post Office), we are glad to resend your item. But you should pay us the actual shipping cost from China to your location.
Terms of sales
1) Please do not leave low DSR of "shipping time" . As we ship the parcel to you by ePacket or China Post, the shipping time is about 7-15 days to USA by ePacket and about 15-30 days to worldwide. sometimes It will take longer to other countries. Please wait for it patiently. If you want fast shipping, please feel free to contact with us.
2) Please do not open dispute before contacting our salesman .
3) Please do not leave negative feedback before contacting our salesman.
4) We will "mark the item shipped" on the order, and we will usually send out your parcel within 1 or 2 business days.
Return Policy
- If the shipping information did not update for many days, please contact us and we would check for you.
- If the item is lost at last, we will following your choice to resend another one or refund.
- If the item is totally broken not because of buyers, we will follow buyers' choice to resend another one or refund.
- Returns must be made within 30 days of buyer receiving item, buyer pays return shipping.
- Item must be returned with exactly everything it was delivered with. Buyer pays return shipping even on regardless of situation, includes defective items as well.
- We will do resend or refund within 24-48 hours for you.
General
You satisfaction is our #1 priority. Please share us your opinion, so that we can improve our service and product better
- We always on-line from 18:00 PM to 2:00 AM PDT. And you will get prompt reply,except network delay.
- All item that are sold are 100% NEW of high quality. Your business is truly appreciated.
- Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
- Getting an answer in 24 hours. If not, please kindly send us again.
- If you want other related electronic products, you can contact us for more information. We can let our factory to make it for you.
- We strive for professional product information,including details and photo for you. If you have question about not matching, please tell us.
- Customer Satisfactory
- We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
- We are ready to assist you with any questions or concerns you might have before or after the purchase.
